{"id":943,"date":"2023-11-17T14:06:41","date_gmt":"2023-11-17T13:06:41","guid":{"rendered":"urn:uuid:ad2a494c-04a2-4341-8583-48c0c4032c77"},"modified":"2024-04-26T15:07:41","modified_gmt":"2024-04-26T13:07:41","slug":"certifications","status":"publish","type":"page","link":"https:\/\/www.cccbs.ch\/en\/company\/certifications\/","title":{"rendered":"Certifications"},"content":{"rendered":"<header\n\tclass=\"wp-block-mind-post-title autospace\"\n\t\n>\n\t\n\t\n<h1 class=\"heading-1\" id=\"main-title\"><\/h1>\n\n<\/header>\n\n\n\n<p class=\"is-style-lead\">The annual certification of the following standards is evidence that we consistently live and implement our commitment to quality and continuous improvement.<\/p>\n\n\n<div\n\tclass=\"wp-block-mind-columns alignwide has-no-slider\"\n\t\n>\n\t\n\t\t\t\t\t<div class=\"wp-block-mind-columns-wrapper has-2-columns has-column-widths-half has-no-slider\">\n\t\t\t\n<div\n\tclass=\"wp-block-mind-column innerContent autospace isChildBlockContainer\"\n\t\n><p><strong>ISO 9001:2015<\/strong><\/p>\n\n\n    \n    \n\t\n    <div\n        class=\"wp-block-mind-image\"\n        \n\t    \t        >\n        <figure>\n\t\t\t\t<a\n\t\t\t            href=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2024\/04\/iso-90012015-quality-management-system.pdf\"\n                        target=\"_blank\"\n            rel=\"noopener noreferrer\"\n                    >\n\t\t\t    \t\t\t\n    \t\n\t\t\n\t\n    \n    \t\t\t\t\t<picture\n\t\t\t\tclass=\"isSquare\"\n\t\t\t>\t\t\t\t\t<source type=\"image\/webp\" srcset=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-9001-2015.webp\">\n<source type=\"image\/jpeg\" srcset=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-9001-2015.jpg\">\n<img decoding=\"async\" src=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-9001-2015.jpg\" width=\"173\" height=\"173\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/picture>\n\t\t    \n\n\n\t\t<\/a>\n\t\n                \n    <\/figure>\n    <\/div><\/div>\n\n\n<div\n\tclass=\"wp-block-mind-column innerContent autospace isChildBlockContainer\"\n\t\n><p><strong>The Path to Proven Quality and Continuous Improvement<\/strong><\/p>\n\n\n\n<p>ISO 9001 is globally synonymous with top-tier Quality Management Systems (QMS). As a pivotal standard, it defines clear requirements that organisations must meet not only to fulfil their customers\u2019 expectations but also to uphold relevant legal and regulatory standards. This standard pursues a dual claim: It not only assures the quality of products and services but also contributes to continuous optimisation.<\/p>\n\n\n\n<p>For us, ISO 9001:2015 certification is not a marketing tool, moreover it is an essential working tool to continuously improve and to be challenged regularly. <\/p>\n\n\n\n\n\t<div\n\t    class=\"wp-block-mind-button is-style-primary\"\n\t    \n\t>\n\t    \t        <a\n\t            class=\"button-theme [ button-primary-bg ]\"\n\t            href=\"https:\/\/www.sqs.ch\/en\/services\/products\/iso-90012015\"\n\t            \t        >\t\n\n\t        <span\n\t        class=\"button-text\"\n        >Read more about ISO 9001:2015<\/span>\n\t\n    \n<\/a>\n\t    \t<\/div>\n\n\n\n\n\t<div\n\t    class=\"wp-block-mind-button is-style-primary\"\n\t    \n\t>\n\t    \t        <a\n\t            class=\"button-theme [ button-primary-bg ]\"\n\t            href=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2024\/04\/iso-90012015-quality-management-system.pdf\"\n\t            target=\"_blank\" rel=\"noopener noreferrer\"\t        >\t\n\n\t        <span\n\t        class=\"button-text\"\n        >Certificate<span class=\"screen-reader-text\"> (Opens in new tab\/window.)<\/span><\/span>\n\t\n    \n<\/a>\n\t    \t<\/div><\/div>\n\n\n<div\n\tclass=\"wp-block-mind-column innerContent autospace isChildBlockContainer\"\n\t\n><p><strong>ISO 18295:2017<\/strong><\/p>\n\n\n    \n    \n\t\n    <div\n        class=\"wp-block-mind-image\"\n        \n\t    \t        >\n        <figure>\n\t\t\t\t<a\n\t\t\t            href=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2024\/04\/iso-182952017-customer-contact-centers.pdf\"\n                        target=\"_blank\"\n            rel=\"noopener noreferrer\"\n                    >\n\t\t\t    \t\t\t\n    \t\n\t\t\n\t\n    \n    \t\t\t\t\t<picture\n\t\t\t\tclass=\"isSquare\"\n\t\t\t>\t\t\t\t\t<source type=\"image\/webp\" srcset=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-18295-2017.webp\">\n<source type=\"image\/jpeg\" srcset=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-18295-2017.jpg\">\n<img decoding=\"async\" src=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-18295-2017.jpg\" width=\"173\" height=\"173\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/picture>\n\t\t    \n\n\n\t\t<\/a>\n\t\n                \n    <\/figure>\n    <\/div><\/div>\n\n\n<div\n\tclass=\"wp-block-mind-column innerContent autospace isChildBlockContainer\"\n\t\n><p><strong>International Standard for Customer Contact Centres<\/strong><\/p>\n\n\n\n<p>ISO 18295, is divided into two essential segments, defines global standards and requirements for customer contact centres. It provides comprehensive guidelines not only for operating contact centres in an efficient, customer-oriented manner but also for ensuring consistent quality and professionalism when their services are used. <\/p>\n\n\n\n\n\t<div\n\t    class=\"wp-block-mind-button is-style-primary\"\n\t    \n\t>\n\t    \t        <a\n\t            class=\"button-theme [ button-primary-bg ]\"\n\t            href=\"https:\/\/www.sqs.ch\/en\/services\/products\/iso-182952017\"\n\t            \t        >\t\n\n\t        <span\n\t        class=\"button-text\"\n        >Read more about ISO 18295:2017<\/span>\n\t\n    \n<\/a>\n\t    \t<\/div>\n\n\n\n\n\t<div\n\t    class=\"wp-block-mind-button is-style-primary\"\n\t    \n\t>\n\t    \t        <a\n\t            class=\"button-theme [ button-primary-bg ]\"\n\t            href=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2024\/04\/iso-182952017-customer-contact-centers.pdf\"\n\t            target=\"_blank\" rel=\"noopener noreferrer\"\t        >\t\n\n\t        <span\n\t        class=\"button-text\"\n        >Certificate<span class=\"screen-reader-text\"> (Opens in new tab\/window.)<\/span><\/span>\n\t\n    \n<\/a>\n\t    \t<\/div><\/div>\n\n\n<div\n\tclass=\"wp-block-mind-column innerContent autospace isChildBlockContainer\"\n\t\n><p><strong>GoodPriv@cy<\/strong><\/p>\n\n\n    \n    \n\t\n    <div\n        class=\"wp-block-mind-image\"\n        \n\t    \t        >\n        <figure>\n\t\t\t\t<a\n\t\t\t            href=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2024\/04\/goodprivcy2018-data-protection-management-systems.pdf\"\n                        target=\"_blank\"\n            rel=\"noopener noreferrer\"\n                    >\n\t\t\t    \t\t\t\n    \t\n\t\t\n\t\n    \n    \t\t\t\t\t<picture\n\t\t\t\tclass=\"isSquare\"\n\t\t\t>\t\t\t\t\t<source type=\"image\/webp\" srcset=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/goodprivacy.webp\">\n<source type=\"image\/jpeg\" srcset=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/goodprivacy.jpg\">\n<img decoding=\"async\" src=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/goodprivacy.jpg\" width=\"173\" height=\"173\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/picture>\n\t\t    \n\n\n\t\t<\/a>\n\t\n                \n    <\/figure>\n    <\/div><\/div>\n\n\n<div\n\tclass=\"wp-block-mind-column innerContent autospace isChildBlockContainer\"\n\t\n><p><strong>Welcome to GoodPriv@cy\u00ae<\/strong><\/p>\n\n\n\n<p>Your emblem for excellent data protection! Since 2018, GoodPriv@cy\u00ae has been not only a brand but also a promise, anchored and protected according to Article 21 of the Federal Act of 28 August 1992 on the Protection of Trademarks and Indications of Source (MSchG). This seal of quality distinguishes companies and products that stand out through exemplary implementation in the areas of data protection and information security. <\/p>\n\n\n\n\n\t<div\n\t    class=\"wp-block-mind-button is-style-primary\"\n\t    \n\t>\n\t    \t        <a\n\t            class=\"button-theme [ button-primary-bg ]\"\n\t            href=\"https:\/\/www.sqs.ch\/en\/services\/products\/goodprivcyr2018\"\n\t            \t        >\t\n\n\t        <span\n\t        class=\"button-text\"\n        >Read more about GoodPriv@cy<\/span>\n\t\n    \n<\/a>\n\t    \t<\/div>\n\n\n\n\n\t<div\n\t    class=\"wp-block-mind-button is-style-primary\"\n\t    \n\t>\n\t    \t        <a\n\t            class=\"button-theme [ button-primary-bg ]\"\n\t            href=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2024\/04\/goodprivcy2018-data-protection-management-systems.pdf\"\n\t            target=\"_blank\" rel=\"noopener noreferrer\"\t        >\t\n\n\t        <span\n\t        class=\"button-text\"\n        >Certificate<span class=\"screen-reader-text\"> (Opens in new tab\/window.)<\/span><\/span>\n\t\n    \n<\/a>\n\t    \t<\/div><\/div>\n\n\n<div\n\tclass=\"wp-block-mind-column innerContent autospace isChildBlockContainer\"\n\t\n><p><strong>ISO 27001 Auditor<\/strong><\/p>\n\n\n    \n    \n\t\n    <div\n        class=\"wp-block-mind-image\"\n        \n\t    \t        >\n        <figure>\n\t\t    \t\t\t\n    \t\n\t\t\n\t\n    \n    \t\t\t\t\t<picture\n\t\t\t\tclass=\"isSquare\"\n\t\t\t>\t\t\t\t\t<source type=\"image\/webp\" srcset=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-27001-auditor.webp\">\n<source type=\"image\/jpeg\" srcset=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-27001-auditor.jpg\">\n<img decoding=\"async\" src=\"https:\/\/www.cccbs.ch\/en\/wp-content\/uploads\/sites\/2\/2023\/11\/iso-27001-auditor.jpg\" width=\"172\" height=\"172.98285714286\" alt=\"\" loading=\"lazy\">\n\t\t\t<\/picture>\n\t\t    \n\n\n                \n    <\/figure>\n    <\/div><\/div>\n\n\n<div\n\tclass=\"wp-block-mind-column innerContent autospace isChildBlockContainer\"\n\t\n><p>The CCC has 2 certified ISO 27001 auditors.<\/p><\/div>\n\n\n\t\t<\/div>\n\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":14,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":"","eyecatcher_title":"","eyecatcher_text":"","eyecatcher_link":"","eyecatcher_icon_position":"","eyecatcher_icon":0},"class_list":["post-943","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Certifications - CCCBusiness Service AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cccbs.ch\/en\/company\/certifications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Certifications - CCCBusiness Service AG\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cccbs.ch\/en\/company\/certifications\/\" \/>\n<meta property=\"og:site_name\" content=\"CCCBusiness Service AG\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-26T13:07:41+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Place\",\"Organization\",\"LocalBusiness\"],\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/#\\\/schema\\\/location\\\/135\",\"name\":\"CCCBusiness Service AG\",\"url\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/\",\"address\":{\"@type\":\"PostalAddress\",\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/#\\\/schema\\\/address\\\/135\",\"streetAddress\":\"B\u00e4ulerwisenstrasse 3\",\"addressLocality\":\"Glattbrugg\",\"addressRegion\":\"Z\u00fcrich\",\"postalCode\":\"8152\",\"addressCountry\":\"CH\"},\"telephone\":\"+41 44 809 44 66\",\"email\":\"info@cccbs.ch\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"CCCBusiness Service AG\"},\"image\":{\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/company\\\/certifications\\\/\",\"url\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/company\\\/certifications\\\/\",\"name\":\"Certifications - CCCBusiness Service AG\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/#website\"},\"datePublished\":\"2023-11-17T13:06:41+00:00\",\"dateModified\":\"2024-04-26T13:07:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/company\\\/certifications\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/company\\\/certifications\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/company\\\/certifications\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Company\",\"item\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/company\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Certifications\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/\",\"name\":\"CCCBusiness Service AG\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.cccbs.ch\\\/en\\\/#\\\/schema\\\/location\\\/135\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Certifications - CCCBusiness Service AG","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cccbs.ch\/en\/company\/certifications\/","og_locale":"en_US","og_type":"article","og_title":"Certifications - CCCBusiness Service AG","og_url":"https:\/\/www.cccbs.ch\/en\/company\/certifications\/","og_site_name":"CCCBusiness Service AG","article_modified_time":"2024-04-26T13:07:41+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Place","Organization","LocalBusiness"],"@id":"https:\/\/www.cccbs.ch\/en\/#\/schema\/location\/135","name":"CCCBusiness Service AG","url":"https:\/\/www.cccbs.ch\/en\/","address":{"@type":"PostalAddress","@id":"https:\/\/www.cccbs.ch\/en\/#\/schema\/address\/135","streetAddress":"B\u00e4ulerwisenstrasse 3","addressLocality":"Glattbrugg","addressRegion":"Z\u00fcrich","postalCode":"8152","addressCountry":"CH"},"telephone":"+41 44 809 44 66","email":"info@cccbs.ch","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.cccbs.ch\/en\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"CCCBusiness Service AG"},"image":{"@id":"https:\/\/www.cccbs.ch\/en\/#\/schema\/logo\/image\/"}},{"@type":"WebPage","@id":"https:\/\/www.cccbs.ch\/en\/company\/certifications\/","url":"https:\/\/www.cccbs.ch\/en\/company\/certifications\/","name":"Certifications - CCCBusiness Service AG","isPartOf":{"@id":"https:\/\/www.cccbs.ch\/en\/#website"},"datePublished":"2023-11-17T13:06:41+00:00","dateModified":"2024-04-26T13:07:41+00:00","breadcrumb":{"@id":"https:\/\/www.cccbs.ch\/en\/company\/certifications\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cccbs.ch\/en\/company\/certifications\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.cccbs.ch\/en\/company\/certifications\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.cccbs.ch\/en\/"},{"@type":"ListItem","position":2,"name":"Company","item":"https:\/\/www.cccbs.ch\/en\/company\/"},{"@type":"ListItem","position":3,"name":"Certifications"}]},{"@type":"WebSite","@id":"https:\/\/www.cccbs.ch\/en\/#website","url":"https:\/\/www.cccbs.ch\/en\/","name":"CCCBusiness Service AG","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cccbs.ch\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US","publisher":{"@id":"https:\/\/www.cccbs.ch\/en\/#\/schema\/location\/135"}}]}},"_links":{"self":[{"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/pages\/943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/comments?post=943"}],"version-history":[{"count":9,"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/pages\/943\/revisions"}],"predecessor-version":[{"id":1035,"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/pages\/943\/revisions\/1035"}],"up":[{"embeddable":true,"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/pages\/14"}],"wp:attachment":[{"href":"https:\/\/www.cccbs.ch\/en\/wp-json\/wp\/v2\/media?parent=943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}